Prompt Templates
Create and manage reusable call scripts for the receptionist.
Booking Confirmation
Confirm dates, guests, and room details with the caller.
guest_namecheckin_datecheckout_dateguestsroom_typearrival_time
Hi {{guest_name}}, thanks for calling Kallin Hotel. We have you arriving on {{checkin_date}} and departing on {{checkout_date}} for {{guests}} guest(s) in a {{room_type}} room. Planned arrival time: {{arrival_time}}. Reply if anything needs to change.
Suggested for receptionist workflows
Missing Details Follow-up
Request missing booking details after a call.
guest_namemissing_fieldscontact
Hi {{guest_name}}, we are finalizing your reservation and still need: {{missing_fields}}. Please reply here or call us at {{contact}} with the details.
Suggested for receptionist workflows
Special Request Acknowledgement
Confirm a special request and set expectations.
guest_namespecial_requestsarrival_time
Hi {{guest_name}}, we noted your request: {{special_requests}}. We will do our best to accommodate it. If your arrival time changes (currently {{arrival_time}}), please let us know.
Suggested for receptionist workflows
Change Request Summary
Summarize a requested modification for verification.
guest_namesummary
Hi {{guest_name}}, here is the update we captured: {{summary}}. Please confirm or send corrections.
Suggested for receptionist workflows
Internal Call Summary
Short internal summary for front desk handoff.
guest_namecheckin_datecheckout_dateguestsroom_typesummary
Call summary for {{guest_name}}: stay from {{checkin_date}} to {{checkout_date}} for {{guests}} guest(s), room type {{room_type}}. Notes: {{summary}}
Suggested for receptionist workflows
Create New Template
Design reusable prompts with variables