Conversations

Total calls

13

13 visible in this view

Complete

9

Ready for review or export

Needs review

4

Missing required fields

Transcript coverage

100%

Latest call: 12.07.2026 at 05:37

Recent conversations

13 conversations captured

Olivia Harper

ID 1100 · 12.07.2026 at 05:37

Late-arrival guest verified their booking and received check-in guidance plus parking instructions.

+447700900123 / olivia.harper@example.comolivia.harper@example.com4 lines
No recording
Complete

Marcus Reed

ID 1101 · 11.07.2026 at 16:37

Caller requested cancellation exception for a non-refundable booking and was marked for reservations follow-up.

+4477009003414 lines
No recording
Needs review

Olivia Harper

ID 1200 · 11.07.2026 at 05:37

Late-arrival guest verified their booking and received check-in guidance plus parking instructions.

+447700900123 / olivia.harper@example.comolivia.harper@example.com4 lines
No recording
Complete

Priya Shah

ID 1102 · 11.07.2026 at 04:37

Guest asked about breakfast, spa hours, and EV charging; all answers resolved from knowledge base.

+447700900885 / priya.shah@example.compriya.shah@example.com2 lines
No recording
Complete

Tom Ellis

ID 1103 · 10.07.2026 at 08:37

Guest could not find access SMS; agent confirmed identity and escalated to duty manager.

+4477009006124 lines
No recording
Needs review

Olivia Harper

ID 1300 · 10.07.2026 at 05:37

Late-arrival guest verified their booking and received check-in guidance plus parking instructions.

+447700900123 / olivia.harper@example.comolivia.harper@example.com4 lines
No recording
Complete

Marcus Reed

ID 1201 · 09.07.2026 at 16:37

Caller requested cancellation exception for a non-refundable booking and was marked for reservations follow-up.

+4477009003414 lines
No recording
Needs review

Nina Keller

ID 1104 · 09.07.2026 at 06:37

Repeat guest asked for a quiet room and early luggage drop; request captured for front desk.

+447700900742 / nina.keller@example.comnina.keller@example.com2 lines
No recording
Complete

Priya Shah

ID 1202 · 08.07.2026 at 04:37

Guest asked about breakfast, spa hours, and EV charging; all answers resolved from knowledge base.

+447700900885 / priya.shah@example.compriya.shah@example.com2 lines
No recording
Complete

Priya Shah

ID 1302 · 07.07.2026 at 04:37

Guest asked about breakfast, spa hours, and EV charging; all answers resolved from knowledge base.

+447700900885 / priya.shah@example.compriya.shah@example.com2 lines
No recording
Complete

Tom Ellis

ID 1203 · 06.07.2026 at 08:37

Guest could not find access SMS; agent confirmed identity and escalated to duty manager.

+4477009006124 lines
No recording
Needs review

Nina Keller

ID 1204 · 04.07.2026 at 06:37

Repeat guest asked for a quiet room and early luggage drop; request captured for front desk.

+447700900742 / nina.keller@example.comnina.keller@example.com2 lines
No recording
Complete

Nina Keller

ID 1304 · 03.07.2026 at 06:37

Repeat guest asked for a quiet room and early luggage drop; request captured for front desk.

+447700900742 / nina.keller@example.comnina.keller@example.com2 lines
No recording
Complete

Active record

Complete
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